Privacy Policy

 

At SpeedGuns.co.za ("SpeedGuns", "we", "our", or "us"), we are committed to protecting your privacy and ensuring that your personal information is collected, used, stored, and protected in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA").

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

We may collect personal information including:

  • Full name

  • Company name (where applicable)

  • Billing and delivery addresses

  • Telephone number

  • Email address

  • Order history

  • Payment method information (excluding full credit card details)

  • IP address

  • Browser and device information

  • Website usage data through cookies and analytics tools

We only collect personal information that is necessary for providing and delivering our products and services.


2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Deliver products

  • Communicate regarding your order

  • Provide customer support

  • Process warranty claims

  • Improve our website and services

  • Prevent fraud and unauthorised transactions

  • Comply with legal and regulatory obligations

We will not sell or rent your personal information to third parties.


3. Payment Information

Payments may be processed through secure third-party payment providers.

SpeedGuns does not store customers' any credit or debit card information on its servers.


4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your shopping cart

  • Keep you logged into your account

  • Analyse website traffic

  • Improve website performance

  • Personalise your experience

You may disable cookies in your browser, although some website functionality may be affected.


5. Sharing Your Information

We may share personal information only where necessary with:

  • Courier and delivery companies

  • Payment service providers

  • Website hosting providers

  • IT service providers

  • Law enforcement or regulatory authorities where required by law

All service providers are expected to protect your personal information appropriately.


6. Security

We implement reasonable technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Loss

  • Theft

  • Misuse

  • Disclosure

  • Alteration

Although we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.


7. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may occasionally send you information about new products, promotions, or special offers.

You may unsubscribe at any time by following the unsubscribe instructions contained in our emails or by contacting us directly.

We do not send unsolicited electronic marketing communications contrary to POPIA. (POPIA)


8. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your information

  • Request deletion where legally permissible

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

Certain information may need to be retained where required by law or for legitimate business purposes. (POPIA)


9. Information Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Honour warranties

  • Meet accounting and tax obligations

  • Comply with applicable South African legislation

When information is no longer required, it will be securely deleted or anonymised where appropriate.


10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.


11. Children's Privacy

Our website is intended for persons aged 18 years and older.

We do not knowingly collect personal information from children.


12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date.


13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

SpeedGuns
Website: https://speedguns.co.za
Email: sales@speedguns.co.za
Telephone: +27 63 979 9272